Privacy Policy

Last updated: November 2025

1. Who We Are

Fatima Sator (“we”, “our”, “us”) operates from Switzerland and provides coaching, training, moderation, and speaking services. We are responsible for processing your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. What Data We Collect

We collect only the personal data needed to provide and improve our services, including:

  • Contact details: name, email, phone number, company/organization.

  • Service information: session bookings, communication records, feedback.

  • Technical data: IP address, browser type, and usage data (via cookies or analytics tools).

Sensitive data (e.g., health-related details) are processed only with your explicit consent and when necessary for coaching purposes.

3. How We Use Your Data

We process your data to:

  • Deliver coaching, speaking, training, or moderation services.

  • Respond to inquiries and manage bookings.

  • Send updates or newsletters (only with consent).

  • Improve our website and user experience.

  • Comply with legal or tax obligations.

We will never sell your personal data.

4. Legal Basis for Processing

Your data are processed based on:

  • Your consent (e.g., newsletter subscription).

  • Contract performance (to deliver booked services).

  • Legitimate interest (business operations, communication, security).

  • Legal obligations under Swiss or EU law.

5. Sharing and Storage

Your data may be shared with trusted service providers (e.g., hosting, email, payment, analytics) under strict confidentiality agreements.
Data may be stored in Switzerland, the EU, or other countries that provide adequate protection. If data are transferred outside Switzerland / the EU, we use standard contractual clauses or other recognized safeguards.

6. Data Retention

We keep your personal data only as long as necessary to provide services and meet legal or accounting obligations. After that, data are securely deleted or anonymized.

7. Your Rights

Under Swiss law and the GDPR, you have the right to:

  • Access and receive a copy of your data.

  • Correct or delete your data.

  • Withdraw consent at any time.

  • Object to certain processing.

  • Lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or your local EU authority.

Requests can be sent to fatima@sator.com.

8. Cookies and Analytics

We use essential cookies and analytics tools (e.g., Google Analytics) to improve our site. You can adjust cookie settings in your browser or decline non-essential cookies when visiting our website.

9. Data Security

We apply appropriate technical and organizational measures (encryption, access controls, secure servers) to protect your data from unauthorized access or loss.

10. International Clients (EU/EEA)

If you are located in the EU/EEA, your personal data are processed under GDPR principles. Cross-border transfers follow adequacy decisions or contractual safeguards approved by the EU Commission and Swiss authorities.

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the effective date shown above.

12. Contact

For any privacy questions or requests, please contact:

Sator Fatima
Attention: Data Protection Officer
fatima@sator.com